Tuesday, March 19, 2013

What Have We Done to the Talented Poor?

Sunday's New York Times carried a front page story on a crisis in American higher education. I think that's excellent, and I'm thrilled for Caroline Hoxby and Chris Avery, whose research is featured. These economists managed to draw national attention to a major problem-- despite decades of public and private investment, barely 1 in 10 children from low-income families earns a bachelor's degree. And this isn't because they aren't smart, or aren't taking college admissions exams-- plenty of them taking many of the right steps towards college.  But they are not ending up there.

Hoxby and Avery begin to help us understand why by evaluating the merits of several urban legends, two of which are repeated by seemingly every elite college admissions officer in the country:

(1) "We don't have more Pell recipients on campus because there are simply too few students from low-income families academically qualified to get in here."  In other words, bright poor kids just don't exist in large numbers.

(2) "We don't have more Pell recipients on campus because every qualified student from a low-income family is already taken by another great college." This is just a twist on the first claim.

As I've long suspected, and have argued at my own institution for many years, the data prove both of these statements wrong.  First, there are plenty of very bright students from low-income families graduating from high school.  In fact, very high-achieving, high-income students only outnumber high-achieving, low-income students by 2.5:1.  According to the authors, "there are at least 25,000 and probably something like 35,000 low-income high achievers in the U.S."  Second, many of these amazing students aren't attending any great college. In fact, they aren't even applying.

So there's the main punchline of their new paper: high-ability low-income students do exist, and they aren't in college because they haven't applied.

Moving on from there, Hoxby and Avery stroll onto shakier ground.  The title of the New York Times article  their hypothesis about why these students aren't applying to top colleges:  "Better Colleges Failing to Lure Talented Poor."   The authors  suggest that problem resides with admissions officers who aren't using appropriate methods to recruit these students.  They go through many analyses to show why this is likely a problem, and their arguments are compelling.  Every enrollment manager needs to consider them.

But this is hardly a full accounting of every possible explanation.  I'd like to offer this headline instead: "Better Colleges Charge a Lot of Money and Scare Off the Talented Poor."

Everyone knows that a top college comes with a high sticker price.  Hoxby and Avery dismiss this by noting that the net price is often lower at top colleges because they also provide more financial aid.  But assuming that net price matters more than sticker price is a major assumption; it is guided by economic theory but rarely ever tested.  My own work suggests that one reason it may not bear out in practice is that responding to sticker price, rather than net price, is not merely a reflection of information asymmetries (e.g. lower-income families are less likely to know about the availability of financial aid), but also a reflection of differences in the extent to which families trust the major social institutions to actually help them.

Hoxby and Avery do not acknowledge this.  They frame the decision not to attend a top college as  irrational, writing that "added to the puzzle is the fact that very selective institutions not only offer students much richer instructional, extracurricular, and other resources, they also offer high-achieving, low-income students so much financial aid that the students would often pay less to attend a selective institution than the far less selective or nonselective post-secondary institutions that most of them do attend....[the students'] choices are odd because although the private match colleges might offer fewer scholarships that are explicitly merit-based, they offer much more generous need-based aid so that the student would pay less to attend and would enjoy substantially more resources. Furthermore, it is almost never sensible for a low-income student to apply to a single private, selective college: he may be able to use competing aid offers to improve the aid package he gets from his most preferred college."  Clearly, if only students from low-income families used the net price calculator, they'd opt to apply-- right?  How do we know this?

Hoxby and Avery also dismiss the idea that sticker shock explains the lack of low-income students at expensive colleges because they observe few income differences in the behaviors of college applicants.  As in other studies, among students who apply to college, low and high income students behave similarly.

So what? This simply means that the effects of sticker shock may affect the application decision but not the enrollment decision, and this makes utter sense.  Trust in schools plays a major role in families' educational decisions.  The fact that over the last 30 years the sticker price at most top colleges and universities has skyrocketed, rising more rapidly than inflation, and making headlines, leaves little reason for people with little financial strength to trust in them.  Moreover, those sticker prices rise even after their kids enroll, their financial aid packages change from year to year, the FAFSA must be refiled again and again, and grants are often replaced with loans once a school has lured the student in the door.  Why would anyone trust these places?  Why would smart students who've watched their families suffer in an exceedingly wealthy society like this one trust the system to give them the money required to make attendance at an elite college possible?  Especially when they won't be "shown the money" until after they have applied, been accepted, and are on the brink of enrollment?  Furthermore, we have the gall to expect them not only to trust these schools but to believe that it's possible to negotiate with them?  The act of applying is an act of trust and faith in what's widely understood to be a highly rigged system, so looking at the behaviors of applicants post-application makes little sense.

The Hoxby and Avery view of the world is pervasive among researchers, and leads many economists to suggest that raising tuition is no big deal if you can simply "hold students harmless" with financial aid. We suffered through a regime of that leadership here at UW-Madison several years ago, and while many departments are enjoying the extra revenue from the tuition, the representation of first generation students on campus is falling.  None of our institutional reports examines the impacts of our tuition hikes on applicant behavior.  By solely comparing our figures to college applicants, or worse yet enrolled students, you can convince yourself that tuition hikes do no harm. But when you see such clear evidence that talented poor students stay out of the applicant pool, you really have to wonder.  Do they simply not know that your college exists, or how to apply?  Or might they actually believe that they cannot afford it?

They aren't wrong to feel this way. Let's take the case of UW-Madison, where most professors and students on campus suggest that our price is still affordable because we distribute financial aid.  Consider the net price of college attendance, taking the sticker price and subtracting all grant aid. (My team's research in Wisconsin reveals that students do not think of loans as financial aid, do not feel they are 'help' and endure quite a bit of stress from them.):

My graduate student Robert Kelchen produced these figures for the 3,487 first-time, full-time, degree-seeking freshmen who are in-state students. The first thing to note that we can only calculate net price  for the 1,983 students receiving Title IV aid. This means that just under half of all in-state Madison freshmen do not file the FAFSA.  Is that because they aren't qualified for aid, or because they do not know they can or should? Second, look at the net price faced by students according to their family income:

$0-$30k:          $6,363 (n=212)
$30L-$48k:    $10,098 (n=232)
$48K-$75k:    $15,286 (n=406)
$75-$110k:     $19,482 (n=542)
$110+k:          $20,442 (n=591)


Ok, so now you look at these numbers and think, hmm. Is $6,363 a good deal for a year of college?
Well, let's consider that relative to their family income. Here is the cost burden relative to the midpoint income in each bracket:

0-30k:  42%
30-48k: 26%
48-75k: 25%
75-110k: 21%
110+k: 18% or less


There you have it.  At UW-Madison we expect the poorest families to contribute far more of their family income to attend college than we expect from the richest families.  Yes, the poorest folks get more aid, but it's far from proportional to their need.  Why would we expect them to buy into such a system?

Researchers, and especially economists, need to get out in the world and talk to real families and students who do not enjoy the benefits of tenure and stable incomes. Only 16% of parents nationwide will ignore the cost of tuition when helping their kids choose a college, according to a new survey, and I'm betting this is even less common among poorer families. The survey also shows that one in five parents refuses to take on any debt for their kids to go to college, and among families earning less than $3,000 a month, 25% aren't sure if they'd take on any debt, and only 28% are willing to borrow $20,000 or more. Barely one in five of these poor families think it's reasonable for their child to accumulate even $20,000 in debt over four years.

Yes, there is a fair bit of financial aid out there, but it increasingly comes in the form of loans or scholarships with strings attached which can be easily lost, creating financial instability.   An alternative interpretation of Avery and Hoxby's results is that rather than taking a chance on expensive institutions they can't trust, many high ability low-income students are revealing a preference for lower-priced institutions.  They might occasionally apply to one pricey dream school, but it's more likely reflecting a quick momentary aspiration, rather than an actual plan.   They live in the 21st century where affordability is an indicator of quality, not the 1980s where the pricier the college or restaurant, the better it must be.  They know they are living proof that the nation isn't a meritocracy; they see their families work hard every day and get nowhere.  Ignoring their savvy and discounting it as irrational, providing them with net price calculators rather than investing in high-quality free public options-- well, it's actually sort of insulting.  It's time to consider the possibility that getting smart striving young people in search of upward mobility to apply to and attend good colleges will require transforming our system to focus public investments on ensuring real access and opportunity for all Americans, rather than subsidizing the choices of the middle class.  The current system of voucher-provided financial aid is now decades old and according to this study, it may be failing. It's time to consider a restart.


Note: I thank Zakiya Smith for a helpful clarifying Twitter conversation that led to some revision.

Postscript.  As it turns out, Hoxby and Sarah Turner have been conducting a very important randomized trial on the effectiveness of several intervention strategies aimed at helping more talented poor students enroll in college, and I've finally gotten a look at the forthcoming results.  They show that a combination of better information about college graduation rates, information on the net price of various colleges, and fee waivers for applications is effective at boosting application and enrollment rates of the talented poor substantially. Moreover, their strategy is cheap!  This is wonderful news. But what does it tell us about the importance of sticker shock-- the topic of this blog? Unfortunately, not much.  In this case, the intervention most clearly aimed at addressing sticker shock is a net price calculator.  That sort of intervention assumes that the "problem" of sticker shock is mainly informational.  As I said above, I think that the issue of sticker shock involves more than information, it also involves trust.   Being told that a college is likely to give you aid is not the same thing as getting the aid.  In their trial, the authors find that the impacts of the net price calculator are significant but not as important as the other interventions.  Again, it would be wrong to interpret this to mean that sticker shock is unimportant, since this is not a test of sticker shock.  It is a test of a net price calculator.  In contrast, the fee waiver information they provide is real money, on the table, with a high probability of receipt. They find that this has larger effects than the net price calculator, and I think that supports the idea that a real concern about money actually being available is inhibiting the actions of these talented poor students.  For sure, it's not the only factor affecting their behavior, but it's worth attending to since even with this entire package of Hoxby/Turner interventions, a substantial fraction of the income gap in college behaviors remains among talented students.  Moreover, a large income gap persists among less-talented, but nonetheless very important, students who aim to attend and graduate from college.


On Process

Paul Fanlund's column today on the process through which Rebecca Blank was selected as chancellor raises some very important questions.  These strike me as the sorts of questions that one should ask regardless of whether or not they agree with the choice of Blank.  After all, these process issues go to the heart of how we select a chancellor at a shared governance institution.

1. How are we to know whom the campus "unanimously" supports?

The current practice is that the process of official input from shared governance bodies ends when the search and screen committee names its four finalists.

When that committee meets with the Regents special committee, it is to provide input on what people on campus said about all of the candidates.  At no point in the Blank search did the search and screen committee have the opportunity to tell the Regent committee whom the campus "unanimously" chose. Moreover, the search and screen committee did not have a clear selection of a candidate-- there was widespread disagreement.

This should be changed to allow the shared governance search and screen the chance to officially vote on a candidate after campus visits, just as they do when hiring a faculty member.  At the very least, that official vote could be conveyed to the Regents.

2. Why is the campus asked to write in with their comments about candidates if there is no official process through which that information is compiled and shared?

Comments were received through 5 pm Thursday evening. The shared governance committee met with the Regents Friday morning, and the decision was made that same day.  What was done with all of those submitted emails in the meantime? Were they counted?  Did they reflect "unanimous" support from campus groups?

This has the potential to greatly reduce campus involvement in the process.  There should be a transparent process through which feedback is collected and the information systematically made available to decision-makers well before the decision is made.

3. Which campus groups are prioritized in the selection of a chancellor?

Fanlund's article says that Blank was unanimously supported "by the various campus constituencies that include campus deans, the University Committee, which is the executive committee of the Faculty Senate, as well as affiliated entities such as the Wisconsin Alumni Research Foundation (WARF) and the Wisconsin Alumni Association."

What about the Associated Students of Madison?  Academic Staff? These are two of the three shared governance bodies and yet are not mentioned, while WARF and WAA, not part of shared governance, are.  Who are Fanlund's "not for attribution sources" and what does this set of priorities reflect?

The shared governance bodies should have clear priority in this effort.

4.  Is it appropriate for the shared governance Search and Screen Committee to be forbidden by the search firm from exploring the candidate's background (aka conducting "due diligence") other than through their written materials?  Why does that committee's last vote come without full information?

Again, this is a recipe for disaster. It should not be allowed in future searches. Frankly, the search firm should not be allowed to do anything more than recruit candidates.  Members should not attend interviews or create rules for a shared governance committee.

Finally, as someone who appreciates empirical evidence, I have just two last remarks.  I am struck by the fact that Fanlund opens his article by noting that Blank met with the Regents "without seeming to survey eyes around the room to gauge what interviewers wanted to hear" and finished 20 minutes early, and yet was judged to be an "effective listener.""Her ability to communicate" was judged of key importance.  How is this possible?  Not only do these observations stand at odds with the characteristics of good listeners, but many people, including Professor Chad Goldberg, student committees, and I all observed a pattern of not listening and not answering questions in a straightforward manner.  Since we all entered the process very excited to have a liberal social scientist become chancellor, it seems unlikely that we ignored strong communication skills. How can we make sense of this?

In a similar vein, what information did the Regents use to conclude that Blank was comfortable with shared governance?  The only available statements from shared governance members indicate significant concerns with her interactions with those members.  What assessment protocol did they use to determine this was incorrect?

Given that, as Fanlund notes, "there seemed to be much focus during this process on not repeating what was now regarded as a mistake in having hired Martin in 2008" and given that the known mistake was in the Regents' selection of Biddy Martin over Rebecca Blank (the campus pick)-- and that fast forward several years it seems we may be here yet again, with Rebecca Blank chosen over Michael Schill (whom I'm told by my 'sources' was the pick of many, many people on the search & screen, and the students), well...this is all quite odd.  What's also amazing is the amount of attention the media has devoted to covering the outcome of the search, rather than doing the kind of investigative reporting needed to ensure that major social institutions are accountable and responsive to their publics.  I imagine that when you know no one will ask questions, it's awfully easy to act as if you'll never have to provide answers.


UFAS Reaction to Appointment of Rebecca Blank as Chancellor


This post is by Chad Goldberg, Professor of Sociology at UW-Madison and Vice President of United Faculty and Staff, the campus unit of the American Federation of Teachers. As a card-carrying member, I am proud to provide this outlet to Chad to share his thoughts.

Chad and Rebecca meet, 2013


Monday, March 18, 2013

Welcome, Chancellor Rebecca Blank



This blog is called the Education Optimists and so it's with great hope and the strong desire to be pleasantly surprised that I am responding to the announcement that Dr. Rebecca Blank is the next chancellor of UW-Madison.

First, the good news.  With Blank at the helm, we can expect that the thoughtful scholars of the Institute for Research on Poverty and the La Follette School of Public Affairs will play an important role in the direction of our institution in coming years.  I suspect policy formation on affordability and tuition will be guided by Bob Haveman, Chris Taber, and Karl Scholz, efforts on diversity and access will be led by Bobbi Wolfe, and our interactions with social policies throughout the state will be shaped by Tim Smeeding. These labor economists are experts in their field, and will undoubtedly constitute a vocal cabinet for Blank.  

Second, the Social Sciences will flourish under Blank's direction. As a sociologist, that's nice to know.

Third, I expect Blank will surprise me by being an entirely different leader than Biddy Martin, stunning us all with her commitments to widening access to UW-Madison and keeping it affordable.  Her expertise is in poverty studies, and so I hope that under her policies, we will see far more students from low-income Wisconsin families take their places in our classrooms.   Twenty percent or more of our student body should receive Pell Grants, and the percent of students from first generation families must begin to rise.  If she can accomplish this, I will loudly applaud.

So- I'm pleased as punch to be putting the word Chancellor next to Rebecca Blank's name, especially given that the apparent alternative was Kim Wilcox.  I suspect Blank was the campus "pick," if that matters.  As for me, I hope that some day I will get to work with Michael Schill-- and at minimum I won't soon forget how sincerely he tried to serve Wisconsin by taking the helm. In the meantime, I'm looking forward to my coming sabbatical and the next many years freed from campus service;  with so many existing campus friends and experts in the relevant areas, Dr. Blank is well-equipped to decide how to achieve her goals. Godspeed, and On Wisconsin!



Friday, March 15, 2013

What's the Story? All Women Out of the Eau-Claire Search

This is an important week for UW System and not only because of the UW-Madison chancellor search but also because the search for a new chancellor of Eau-Claire has also been wrapped up. The media indicates an announcement naming that new leader will come Monday.

With sincerest apologies to our sister school, I've been focusing on Madison while apparently fires are burning over at Eau-Claire.  Contrary to the media account just referenced,  5 candidates were not under consideration this week-- instead, there were just 2.  All three female candidates for chancellor of UW-Eau Claire pulled out of the search. 

Where there's smoke like that, there's usual fire.  Why in the world did these three women withdraw their applications?


1. Pam Benoit, executive vice president and provost at Ohio University
2. Kathryn Cruz-Uribe, provost and vice president for academic affairs at California State University, Monterey Bay
3. Anne E. Huot, provost and vice president for academic affairs at the College at Brockport, State University of New York

Cruz-Uribe withdrew February 23, Huot on March 10, and Benoit on March 11.  The Regents met to pick the finalist on March 13.  They had to choose between:

4. Kent Neely, provost and vice president for academic affairs at Western Oregon University
5. James C. Schmidt, vice president for university advancement and executive director of the WSU Foundation Board of Trustees at Winona State University.

The media reports offer little explanation for the withdrawals. All I can find is that Cruz-Uribe went on to be named chancellor at the Indiana University East campus.

Benoit interviewed at Eau Claire on March 3-5.  She told the media that women are “significantly underrepresented” in the ranks of public university presidents, which is one of the reasons why she is exploring the possibility of becoming chancellor.  A few days later, she withdrew her name from consideration.

What else do you know? Do share.

UW-Madison Students Weigh in on Chancellor Candidates

Two letters from students are circulating on campus this morning. Here they are.





The Real Problem with the College Scorecard

There is an ongoing and reasonably interesting debate about the Obama Administration's College Scorecard that I'd like to weigh in on, in order to draw out what's gone unsaid.

On one side of the debate are a set of elite college presidents who think the Scorecard's narrow focus on economic returns to the degree miss the mark; the college-going decision should be about more than getting a job. For example, Harvard President Drew Faust writes that "the focus in federal policy making and rhetoric on earnings data as the indicator of the value of higher education will further the growing perception that a college degree should be simply a ticket to a first job, rather than a passport to a lifetime of citizenship, opportunity, growth and change...Equating the value of education with the size of a first paycheck badly distorts broader principles and commitments essential to our society and our future."

On the other side are people like the Brookings Institution's Beth Akers, who argue that financial returns are critical to the assessment of whether college is worthwhile, especially for people without substantial family wealth, and that providing more information on economic returns is therefore important to influencing the college-going decision.

Both camps are partially right, in my view, and yet both are missing some critical points as well.

First, it is clear that college has multiple meanings and purposes for all students -- students from lower socioeconomic backgrounds seek access to a "lifetime of citizenship, opportunity, growth, and change" just as other students do.  They are not aiming merely at a "first paycheck" -- in fact, if we present them with information on returns from the first paycheck, we won't be showing much economic return at all, since the payback to a bachelor's degree accrues over a lifetime, with the real value often not readily apparent until one's 30s or even 40s.  The economic returns come mainly from job stability and retention, not the initial paychecks. 

But try telling that to an 18 year old who simply wants a better life for herself, and sees college as the way to do it.  The first step in that process, from her angle, is to get a degree that gets her employed.  The upward path to social mobility, wherein she is employed longer and more consistently, and also has the knowledge and desire to bring her own children into postsecondary education--that's far down the road.  And that's why Akers is right that this sort of information is valuable.

However, the main problem with the College Scorecard approach lies in its deceptively simple approach to the challenge.  Even though the people creating it probably know that it's just a teeny tiny part of the fix, its mention in the President's State of the Union and attention it is getting reinforces a common perception that the college cost problem is mainly informational.  Informational problems are fundamentally attributed to individual deficiencies rather than institutional or structural actions, and they are addressed in that manner.  The College Scorecard equips the "student-consumer" so that they can make a "rational choice" in the face of a rich competitive marketplace.   This framework is deeply problematic.  Education is not a good like a car or a home.  It means far more to people, and has transformative powers that other goods do not provide.   The fundamental problem is that colleges and universities have been given strong incentives to act like businesses instead of sites of education, and this is magnified by the Scorecard.

A college education is a social good that actualizes the potential of all who enjoy it.  I think President Obama knows this.  He knows that a community comprised of college-educated parents feels and acts differently than one with less education.  Given this, we cannot and should not address the college attainment problem in this country one person at a time by providing scorecards of information.  We need our leadership to insist on a national conversation about social priorities, and insist on approaches to education that are fundamentally democratic-- and therefore public--and are socially just.   We have to insist that a focus on equity is not only required but is more important than a focus on efficiency, since cost is not the only way to assess value, and when we say that it is, we prioritize efforts that keep the poor poor.

I am not naive-- the schooling system we have today reflects the state of our economic life, and the College Scorecard is merely a symptom of that status quo.  But with each policy decision comes a set of choices, and in his last term, President Obama has the opportunity to initiate important changes in our economic life by rejecting the notion that the advantages held by the 1% trickle down to the rest of us, that the consumerism which suits them so well serves our interests too, and that our college opportunities should be guided by the same approach that their families embrace.   Helping college opportunities achieve their potentially liberating ends requires leveraging governmental resources to pursue the provision of a free public education in which the value of college is clearly stated, provided by society to all of its membership.